Flooring Culture respects your privacy. This policy applies to information collected through our website, contact forms, and direct communications.
Policy overview
When you interact with us, we process limited information needed to respond to enquiries, provide product guidance, improve our services, and meet legal obligations. We aim to use personal data transparently and responsibly.
Information we collect
We may collect your name, email address, contact number, city, product interests, project details, and messages submitted through our forms. We may also collect basic technical information such as browser type, device type, IP address, referring pages, and website activity.
How we use information
We use information to:
- Respond to product and project enquiries.
- Provide quotations, samples, or consultation support.
- Communicate service and project updates.
- Improve website performance and customer experience.
- Send marketing updates where you have consented.
- Prevent misuse and comply with legal requirements.
Storage & security
We use reasonable administrative and technical measures to protect personal information. No internet transmission or storage method is completely secure, but we limit access and retain data only as long as needed for its purpose or legal requirements.
Your choices & rights
You may ask to access, correct, or delete your personal information, or withdraw marketing consent. Some information may need to be retained for legal or legitimate business reasons. To make a request, contact us using the details below.
Privacy questions
For privacy questions or requests, email info@flooringculture.com or call (321) 304-7015.